We use Google Analytics to collect information on how users use the app. We do not collect personal information (there is no login in the app so there is no personal information to save), nor IP numbers (they are sent anonymously to Analytics).
Each app customer gets their own link to the statistics of your app where you can see statistics updated from launch to the last 24 hours (approximately).
Click on the house icon. Select the file Customerand click on the link in the field App Statistics.
Google Datastudio is used to present the statistics.
The statistics are presented per selected period in diagrams (it is also possible to download the figures to csv-file / Excel):
- Number of Sessions and Users (Number of Sessions is always greater than number of Users. A user does one or more Sessions. If a user starts the app and then does not use the app for 30 minutes, a Session ends - otherwise it lasts until the user stops using the app).
- Number of downloads (installations) of the app per platform.
- Number of guide selections.
- Number of location choices (how many have chosen a specific stop).
- Top list of other activity in the app per part of the app.
- Top list of individual specific activity (eg an Event can be very well attended).
- When the app is used during the week, per day and what times during the day.
- From which region or country does the user come.
- The most common operating system and model of smartphone model that uses the app.