You can always call or email us with questions - do not hesitate!
¶ Email and phone number
support@onspotstory.com
Mobile: +46 708-16 69 06
Weekdays from 08:00 to 17:00 CET.
Ongoing:
- Support via email and phone
- For up to 2 contacts / app
- CMS (editing tool)
- You can always contact us with any questions about how the CMS works, about the format of images, movies, sounds, etc.
- Troubleshooting & correction
- If something does not work or does not appear as you wish, we do troubleshooting and correct if necessary.
- Update of app
- We update continuously so that the app corresponds to current technical requirements.
At startup:
- Design, development & project management
- When you buy an app from us, we build and design the app based on your graphic profile. This is done in collaboration with you.
- Education in CMS
- 2 training sessions of 2 hours.
- Education new module
- When purchasing additional modules, one training opportunity / module is included.
Yes, there is a Trash bin - contact us and we can help you recreate the item.
Yes, all texts saved in the system are stored in a history. Click on three dots (…), select Other and Undo changes. Then select time and HTML.
Contact us to book a digital education. 2-3 hours per training session is often enough.